Refund Policy
Welcome to Digital Dostaa, your trusted source for digital knowledge and eBook downloads.
We value your time, trust, and learning journey.
Please read our refund policy carefully before purchasing any of our digital products.
1. Digital Products Are Non-Refundable
All our products — including eBooks, guides, PDFs, templates, and digital learning materials — are delivered electronically and accessible immediately after purchase.
Because digital content cannot be “returned” once downloaded or accessed, we do not offer refunds, exchanges, or cancellations after an order is completed.
Once a product is downloaded or accessed, ownership is considered transferred.
2. Exceptional Circumstances
We understand that life happens.
Refunds may be considered in rare cases such as:
Duplicate payments for the same product.
Technical issues that prevent you from accessing your eBook (and our team is unable to fix it within 3 working days).
Accidental purchase of the same digital file twice using the same account.
In these cases, please email our support team within 3 days of your purchase.
📧 Email: support@digitaldostaa.com
📅 Response Time: Within 24–48 hours
If approved, refunds will be processed back to your original payment method within 5–7 business days.
3. No Refunds for
Change of mind after download
Inability to use the product due to lack of required software (e.g., PDF reader, Canva access)
Claims made after the 3-day window
Shared, copied, or distributed files
Once a digital file has been accessed or downloaded, the transaction becomes final.
4. Product Quality Assurance
Every eBook from Digital Dostaa is carefully written, proofread, and formatted for clarity and ease of use.
If you encounter any formatting errors, broken download links, or missing pages — please reach out, and we’ll immediately re-send or fix your purchase at no additional cost.
Our goal isn’t just to sell — it’s to support your growth and learning.
Final Note
By purchasing from Digital Dostaa, you agree to this Refund Policy.
We appreciate your understanding — our digital resources are made to empower you, inspire your goals, and help you grow smarter every day.
“Once you invest in knowledge, it’s yours forever.” Thank you for being part of the Digital Dostaa learning family. 🌍💡
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